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LIST OF VIDEOS MATCHING THE KEYWORD "social CRM"
Batchbook Talks Social CRM for Small Businesses at ITEXPO Miami 2013
TMC interviews VP of marketing at Batchbook at ITEXPO Miami to discuss how the company provides successful social CRM solutions for SMBS.
Tags:
Batchbook
,
social CRM
,
CRM for SMBs
,
ITEXPO
02/05/2013
Kana Discusses Their Evolving Customer Service Solutions
James Norwood of kana tells TMC's Rich Tehrani about the company's evolving customer service and CRM solutions; recent acquisitions and focus on serving the needs of its customers in a world dominated by Facebook, Twitter, smartphones and tablets.
Tags:
crm
,
social crm
,
facebook
,
twitter
,
social networking
,
social media
,
customer service
,
kana
,
facebook
,
twitter
,
youtube
,
google
07/18/2012
Social CRM Expo West 2010
Social CRM Expo West 2010 has a standing room only crowd and it exciting launch with lots of great information.
Tags:
social crm
,
scrm
,
social crm expo
10/04/2010